The reason for conducting the SET is the largest influencing factor on the method used. As explored in Section 3 feedback can be gathered for summative or for formative purposes.

In the case of the former, the need for valid and reliable data has resulted in the production of standardised tools, generally in the form of closed-item questionnaires. The use of surveys is discussed in Section 4.6.1 and examples of standardised questionnaires are provided in Section 4.13.

If gathering data for formative purposes a wide range of methods can be employed. Ten methods for obtaining developmental, qualitative feedback are presented in below, and a number of these are expanded in Section 4.6.

Back to 4.5.1 Continue to Section 4.6 Back To Section 4